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Gartner Magic Quadrant for Marketing Automation 2021



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Gartner’s Magic Quadrant is a marketing research study that offers an objective assessment on B2B marketing automation strategies. The research contains 13 major vendors in four quadrants. The Leaders are the industry leaders, while the Challengers are the niche players.

Marketing automation vendors are assessed on a variety of criteria including their ability to execute, completeness in vision, and the partner ecosystem. Genie and Salesforce are the most prominent providers in this industry. These vendors provide personalisation and omnichannel customer experience. Their products include multi-channel marketing, account-based marketing, email, and social media. They offer predictive analytics and out-of-box reports.


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Salesforce's Marketing Cloud is a comprehensive solution that helps businesses connect with buyers and turn them to customers. The Account Engagement module allows sales, marketing, and service departments to have a seamless experience. This is especially useful for growth businesses since it helps them turn leads to loyal customers. Additionally, predictive lead scoring tools are available.

XMPie, which is another vendor that is included in the Gartner Magic Quadrant, delivers highly personalised segmented campaigns that can be deployed through multiple channels. It features personalized URLs and trigger-based automated, such as outbound calls or AI chatbots. It is built on top a unified SaaS platform, which is simple to use and supported with a strong partner ecosystem.


CRMNEXT, a multi-channel marketing automation platform, offers a variety of process management tools and AI-based technologies. It offers a fully-featured campaign administration module that can be used to manage email, direct mail and phone calls. CRMNEXT's marketing automation module is available. There is also a CRM-specific module which has predictive models to help with lead scoring and campaign performance. It is compatible with many third-party systems.

IBM is another top provider and has been named Leader in Gartner’s Magic Quadrant Multichannel campaign Management for 11 consecutive year. The company is still considered a Challenger, so it is not yet on the Leaders axis. Although the company may not be a leader at the moment, its long-term commitment to growth marketing solutions in North America for small-to mid-sized B2B companies puts it on top of the "Completeness of Vision." Eloqua, SAP and Oracle are notable other vendors that rank in this category.


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As a global vendor, Creatio offers a no-code marketing automation platform that can be fully customized and leverages advanced AI/ML to automate workflows and enable business leaders to make the most of their data. Creatio is cost-effective and gives users the freedom to design custom campaigns or processes.

Another ranked vendor is HubSpot, which is a B2B marketing automation solution that combines sales management, content management, and multi-channel customer engagement. With a strong partner ecosystem, support network, and service modules, it offers marketers and their teams a unified and easy-to-use SaaS platform that can be accessed from anywhere.

Act-On, which is a rapidly growing provider of marketing technology software, is a challenger in Gartner's Magic Quadrant for B2B Marketing Automation. It has made significant improvements to its software, including several important updates. It also provides behavioral insights and lifecycle engagement options.


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FAQ

What are the advantages of content marketing?

Through the creation of high-quality content, Content Marketing helps to drive sales and leads. Content marketing provides an ongoing stream of original, fresh content that can be used for promotion of products and services. Content marketing is a great way to increase brand awareness and trust among potential customers. Content marketing can also create a positive image of your company.


Are content marketing agencies the best?

Most content marketing agencies have extensive expertise in creating content strategies that work for their clients.

Your knowledge will save you a lot of time and effort. They can create a customized plan that meets your specific needs.

But don't assume that every agency has the skills you need. Some companies specialize in specific niches, such as eCommerce. Others work with specific industries, like law firms.

Ask them about their specialties and you'll find the right agency for you.


Why do I need a Content Marketing Strategy to succeed? Why not just send emails or post social media updates?

Two main reasons you may choose to ignore a Content Marketing Strategy.

  1. You may believe that email marketing or social media posts will be enough to get people talking and sharing your brand's story.
  2. This type of content might not be practical if you haven’t yet tried social media posting or email marketing.

Both of these assumptions are false.

Email marketing and social media posts are great ways to connect with prospects and customers. They aren't sufficient by themselves.

Your goals can't be achieved by an email campaign. You need to integrate it with a larger strategy. Your goals will not be achieved by social media posts. They should be part a bigger plan.

A Content Marketing Strategy is the key to this success. You can manage your entire content creation by creating a strategy with clear objectives.

As a result, you'll be able to spend more time focusing on other essential aspects of running your business, like growing your audience and increasing conversion rates.

And even though there are many benefits to having a Content Marketing Strategy, it doesn't mean it's easy.

It is important to have a strategy.


How can I measure success with content marketing?

There are many different ways to evaluate the effectiveness your content marketing strategy.

Google Analytics is one of the best measurement tools. This tool allows you to see where your targeted traffic is coming from and what pages they are visiting most often.

It also displays how long each visitor remains on your website before leaving.

You can use this information to improve the content you create to grab people's attention, and keep them interested for longer periods of time.

This is another way to determine the success rate of your content-marketing efforts.

Is my email newsletter providing any value to my subscribers? How many people have converted to paying memberships from my entire mailing list? How many people have clicked on my landing page to convert? Are click-throughs more successful than other types of conversions?

These are all important metrics to track and monitor over time.

Another way to measure your content marketing success? Look at how often people share links to your content on social networks.

Consider starting now if this is something you aren't doing. It could make all the difference in whether you are seen or ignored in your industry.



Statistics

  • Forty-seven percent of buyers view 3 to 5 pieces of content before engaging with a sales representative. (mailchimp.com)
  • To further show the importance of this, 89% of people have stopped doing business with a company because of a poor experience. (neilpatel.com)
  • This marketing strategy landed Ford a 15.4% conversion rate. (neilpatel.com)
  • Out of the 1,500 marketers we surveyed for our State of Content Marketing report, 78% who felt their content marketing strategy was exceptionally effective in 2021 had documented their strategy. (semrush.com)
  • Seventy-two percent business to business (B2B) (mailchimp.com)
  • In fact, would pay more for a better customer experience, and 86% of B2B buyers would pay more. (neilpatel.com)
  • Progress indicators (0–100%) allow each team member to see how attainable each goal is and understand what remains to be accomplished. (semrush.com)
  • We found that 40% of businesses don't have a documented strategy yet. (semrush.com)



External Links

slideshare.net


hubspot.com


twitter.com


contentmarketinginstitute.com


blog.hubspot.com


blog.hubspot.com




How To

How do you get started in content market?

Organizations can use content marketing to reach potential customers or generate leads online. Through providing relevant information about products or services, you can help potential clients to get in touch with you.

Content marketing encourages trust among customers, which leads to increased sales conversions.

Create a blog to get you started. Blogs are user-friendly platforms that enable you to post new articles every day.

This allows people to come back often to read what you have written. For example, you can make use of social media sites such as Facebook and Twitter to share relevant news and information with followers.

You can also create videos and add them to YouTube. These videos can provide information to viewers about topics related your business.

Canva allows you to create infographics. Infographics represent data visually. These are useful in explaining complex concepts and making it easy to comprehend information.

Your chances of reaching new readers are greater if you post more often and consistently.




 

 



Gartner Magic Quadrant for Marketing Automation 2021